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HomeRefund and Returns Policy

Refund and Returns Policy

Overview

Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If Defective, picture of defect must be sent to therealpuffalo@gmail.com

Several types of goods are exempt from being returned. Goods such as accessories, grinders, rolling papers & hats & beanies unless defective from date of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Refunds

NO REFUNDS.

Please contact us at therealpuffalo@gmail.com for any questions regaurding the quality of your product or any defects.

Exchanges

NO EXCHANGES

We only replace items if they are defective or damaged in original packaging. 

Shipping returns

To return your defective or damaged product, you should first contact therealpuffalo@gmail.com

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